Implementing the Veribag system to avoid luggage-related issues

Mar 31, 2023

As part of our ongoing commitment to providing world-class service, we always actively observe and collect passengers' feedback and suggestions to identify all the possible aspects that we can improve. And we are excited to share with you our monthly progress. 

Let's take a peek at what's new in March

On March 31, AHT introduced a new system called Veribag at the Danang International Terminal to solve the problem of luggage recheck issues for departing passengers. Before, passengers were sometimes told that their bags needed to be rechecked after they had already gone through customs and security. This made things hard for both passengers and ground staff, and it also made unnecessary noise during the terminal announcement.

Veribag is a system that AHT made on its own. It lets passengers know ahead of time if their bags need to be rechecked before they start the departure process.This system is expected to greatly improve the overall passenger experience at Danang International Terminal

At Da Nang International Terminal, we believe in creating spaces that foster a sense of hospitality, ensuring every moment is not only well spent but truly exceptional. We look forward to welcoming you back again, and please don't hesitate to share if there's anything more we can do to elevate your experience to even greater heights.

Your comfort and satisfaction are our top priorities. May your journey be filled with ease and joy, always.

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