2023 communication message: Six Senses of Hospitality

Apr 15, 2023

Every airport and terminal around the world represents a unique value. For Da Nang International Terminal, that value lies in the genuine warmth of local hospitality, deeply ingrained in our culture. This principle has been at the heart of our development plan since the very beginning.

This month, we are excited to inform you of our upcoming plan. As you may know, Da Nang International Terminal has recently received a 4-star rating from Skytrax. While we are proud of this achievement, we know that our journey toward excellence never ends, and we remain striving to achieve even greater milestones in the future.

We believe that hospitality is the foundation of any great experience, and our team is dedicated to infusing this spirit into every aspect of the terminal. In 2023, our focus is on enhancing the quality of service and passenger experience with hospitable touches that engage all six senses: sight, sound, smell, taste, touch, and feel. We call this the "Six Senses of Hospitality" because we want our passengers to fully experience this welcoming spirit in all of its forms.


We always strive to create a space where all six senses touch the hearts of our passengers, offering a vivid experience of the genuine warmth and enthusiasm of our terminal. 

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