-

The thank-you messages we received in May

We developed our Passenger Assistant Team (PAT) to enhance the terminal experience with a hospitable touch and provide flexible support to passengers, ensuring satisfaction at every step of their journey. Since the team's formation, we have received many thank-you letters, particularly for their dedication to finding lost items. For us, it's not just about returning lost items but also bringing back our passengers' smiles and making their journey complete.

This month, we were delighted to receive another letter and Google Review from our passengers, expressing gratitude to Ms. Quyen and Ms. Thao for their invaluable assistance. Below are the heartwarming messages we received!

Besides, our PAT can assist with anything to infuse their journey with positive energy. Even if passengers look for local advice to savor all the best of Da Nang and explore the city's hidden gems, you can ask our PAT. They are more than happy to be a travel guide. Below are some messages that make our day!

P.S. We have several QR codes deployed throughout the terminal. You can scan them to access our travel guide, discover local gems, and write us feedback about your experience.

Stay connected to the latest Da Nang International Terminal updates by following us on

• Facebook: https://www.facebook.com/DanangInternationalTerminal 
• Instagram: https://www.instagram.com/danang.internationalterminal  
• Youtube: https://www.youtube.com/@dananginternationalterminal  
• Digital Guidebook: https://explore.danangairportterminal.vn