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A thank-you letter to our Passenger Assistant Team

Passenger satisfaction is always our top priority, and we are grateful for the opportunity to help whenever we can. This month, there is another story that we are excited to share.

It is about how Ms. Ho thi Kim Dung, a valued member of our Passenger Assistant Team, recently went above and beyond to help a passenger find their lost cell phone at the last moment. Below is the heartfelt thank-you email we received, and we couldn't wait to share it with you all. Let's spread this wonderful feeling!

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