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Da Nang, November 1, 2024 - Da Nang International Airport, in collaboration with Da Nang International Terminal Investment and Operation Joint Stock Company, officially announces the consolidation of its digital information platforms for travelers. This move promises to create a solid foundation for enhancing customer experience and contributing to the promotion of tourism in Danang.

Located just 3 km from the vibrant center of Danang, Da Nang International Airport is the largest airport in Central Vietnam and the third largest in the country. It also serves as one of Vietnam's key international gateways. In 2024, Da Nang International Airport was honored by Skytrax, a leading global airline and airport rating organization, as one of the world's top 100 airports and among the top 10 best airports in Asia, affirming its commitment to providing an exceptional travel experience.

The Domestic Terminal, managed by the Vietnam Airports Corporation (ACV), boasts 52 check-in counters and 11 boarding gates, equipped with modern facilities that serve over 9 million passengers each year. In 2017, the International Terminal, operated by the Danang International Terminal Investment and Operation Joint Stock Company (AHT), officially opened its doors, signifying a key advancement in Danang's infrastructure with its world-class design. The International Terminal currently accommodates up to 6 million passengers annually, hosting 32 airlines from both domestic and international routes. In April of this year, the terminal proudly received the 5-star certification at the Skytrax World Airport Awards 2024, a crucial achievement in its journey to enhance service quality and passenger experience.

Da Nang International Airport continues to greet a growing number of travelers arriving in Vietnam.

As the tourism sector in Da Nang continues to flourish, the demand for information about Da Nang International Airport on online platforms is also on the rise. However, the previous separation of digital information platforms for the Domestic and International Terminals may have caused confusion and inconsistency in branding for passengers.

In line with the commitment to continuously enhance the passenger experience, Da Nang International Airport and AHT have decided to join forces and unify the online communication channels for both terminals, effective November 1, 2024.

Mr. Tô Ngọc Hải, Deputy Director of the Airport and Head of the Editorial Board for the electronic information portal of Da Nang International Airport, stated: “We are thrilled to collaborate with AHT to provide a unified e-information portal that makes it easier for travelers to find the information they need. This is also a significant step toward enhancing the professionalism and impact of Da Nang Airport's image in the eyes of passengers.”

Da Nang International Airport prioritizes a seamless experience for travelers.

To initiate this unification, both terminals have officially aligned their social media accounts, including YouTube, Facebook, Instagram, and TikTok. They have also established a centralized e-newsletter to provide updates to partners and travelers. Following this, Da Nang International Airport will launch a new website in December that integrates information from both Terminals T1 and T2, making it easier for travelers to access flight updates and airport activities. By leveraging the robust resources and extensive aviation experience of both companies, this merger aims not only to enhance the public image of Da Nang International Airport but also to serve as a stepping stone for more impactful communication campaigns in the future, contributing to the promotion of tourism and the economy of Da Nang.

“Since our inception, we have been committed to delivering a fulfilling journey for our passengers through our devoted team, modern facilities, and professional services. With this partnership with Da Nang International Airport, we are confident that it will foster a more refined and comprehensive identity, guaranteeing a smooth and welcoming experience for all visitors.”, Mr. Đỗ Trọng Hậu, Deputy General Director of AHT, shared.

Da Nang International Airport and AHT share the goal of establishing Da Nang International Airport as a symbol of the warm hospitality of the Vietnamese people. Providing timely, effective, and easily accessible information is one of the key factors in achieving this. This commitment also serves as the motivation to unify the online information platforms for the entire airport.

“Da Nang International Airport is a key gateway for connecting tourism and trade with the international community. We are optimistic about the collaboration aimed at unifying the online communications of both the International and Domestic Terminals. This effort will pave the way for a more striking and memorable image, not just for the airport but also for the city of Da Nang.”, Ms. Nguyễn Thị Hoài An, Deputy Director of the Da Nang Department of Tourism, emphasized.

In the future, Da Nang International Airport, through the close collaboration of both the Domestic and International Terminals, will continue to develop with a focus on passenger satisfaction and convenience. The aim is to consistently create meaningful moments, seamless experiences, and valuable information for every traveler arriving in Da Nang.