Your Da Nang experience starts right at our terminal.
You must have a valid passport and a visa (or Approval Letter issued by the Vietnam Immigration Department for a visa on arrival) to enter Vietnam. Your passport must be valid for six months beyond your planned stay and you must have at least one blank visa page.
Visit the Embassy of Vietnam website for the most current information.
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After immigration, you will reach the baggage claim hall (View map).
Please check the nearby information displays to find out which carousel is assigned to your flight. If you have oversized baggage to claim, go to the oversized baggage claim point located right after immigration counters, on the right (View map).
Free trolleys can be easily found nearby the baggage carousels.
Go to the Lost & Found counter in case of lost or damaged baggage. You can also contact the handling agent representing the airline you had travelled with. For your information:
If you travelled with AirAsia, Air Busan, Bangkok Airways, Jetstar Asia Airways, Jin Air, Thai AirAsia, T’way or Vietjet Air, their handling agent is SAGS, with 24/24 operating hours. Hotline: 0916 253 675 (View map).
Other airlines including Cambodia Angkor Air, Korean Air, Air Macau, HK Express, Asiana Airlines, Jeju Air, China Airlines or Vietnam Airlines is represented by the handling agent, VIAGS, with 24/24 operating hours also. Hotline: 0965 140 022 (View map).
You can bring the following items to Vietnam free of tax within the below allowance:
a) Liquors containing more than 22% alcohol by volume: 1.5 liters; b) Liquor containing below 22% alcohol: 2.0 liters; c) Alcoholic beverages, beers: 3.0 liters
a) Liquors containing more than 22% alcohol by volume: 1.5 liters; b) Liquor containing below 22% alcohol: 2.0 liters; c) Alcoholic beverages, beers: 3.0 liters
Quantity and type must be relevant to the journey purpose.
Total value is not allowed to exceed VND 10,000,000.
Visit and get a great deal at our arrival duty-free stores located at the baggage claim hall.
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Under the Vietnamese law, it is mandatory for arriving travellers to pay taxes to bring in cigarettes, tobacco products and all goods exceeding the duty-free concession and import tax relief.
If you're bringing in such products, you will need to make a declaration to the checking officer at the Red Channel (View map) as you exit the baggage claim area. It is an offence to proceed to the Green Channel (View map) with goods exceeding the duty-free concession and import tax relief.
For more details, please refer to General Department of Vietnam Customs
You are not allowed to bring the following items to Vietnam without proper authorisation:
Military weapons, arms and ammunition, explosive materials,firecrackers;
Second-hand consumer goods;
Reactionary, depraved or superstitious cultural products or those harmful to aesthetical or personality education;
Right-hand drive motor vehicles;
Used spare parts for vehicles, used internal combustion engines of less than 30 horsepower;
Discarded materials and waste;
Asbestos materials under the amphibole group;
Toxic chemicals under international treaties;
Narcotics;
Certain types of children’s toys;
Meter taxi can be caught just outside the Arrival Plaza.
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You can buy pre-paid SIM cards when you arrive at the Baggage Claim Hall.
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ATMs and banking services can also be found at the Arrival Hall with 24-hour service.
Free maps, tourist attraction brochures and flyers are provided at Tourist Information center right next to the Baggage Claim Hall.
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Find out different means of transport to travel to and from airport.
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Let’s explore and fulfill your shopping wishes at our modern Duty Free complex.
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