Immigration

ENTRY REQUIREMENTS

You must have a valid passport and a visa (or Approval Letter issued by the Vietnam Immigration Department for a visa on arrival) to enter Vietnam. Your passport must be valid for six months beyond your planned stay and you must have at least one blank visa page.

 

Visit the Embassy of Vietnam website for the most current information.

View map
IMMIGRATION PROCEDURE

1. Upon your arrival in Da Nang, please follow the “Arrivals” sign to the Arrival Immigration Halls on the ground floor for immigration clearance.

2. Proceed through the automated quarantine clearance system before completing the immigration procedures at the immigration counters. View map

VISA ON ARRIVAL

1. You must obtain an Approval Letter issued by Vietnam Immigration Department before your trip to Da Nang

2. When you arrive in Da Nang, visit the Visa on arrival office located on the ground floor of the Terminal view map. View map

3. At the Visa on arrival office, get yourself an Application form for entry and exit visa, fill in the form and attach your photos.

4. Present your passport, Approval Letter issued by Vietnam Immigration Department and your filled application form to immigration officers.

5. Pay visa fee and get the visa stamp.

Baggage

BAGGAGE CLAIM

After immigration, you will reach the baggage claim hall (View map).

 

Please check the nearby information displays to find out which carousel is assigned to your flight. If you have oversized baggage to claim, go to the oversized baggage claim point located right after immigration counters, on the right (View map).

 

Free trolleys can be easily found nearby the baggage carousels.

LOST & FOUND

Go to the Lost & Found counter in case of lost or damaged baggage. You can also contact the handling agent representing the airline you had travelled with. For your information:

 

If you travelled with AirAsia, Air Busan, Bangkok Airways, Cathay Pacific. Hainan Airlines, Jetstar Asia, Jin Air, Thai AirAsia, T’way, or Vietjet Air, their handling agent is SAGS, with 24/24 operating hours. Hotline:  0916 253 675 (View map).

 

Other airlines including Cambodia Angkor Air, Korean Air, China Eastern Air, Silk Air, Air Macau, HK Express, Sichuan Airlines, Asiana Airlines, Jeju Air, China Airlines, Far Eastern Air, Eastar Jet or Vietnam Airlines is represented by the handling agent, VIAGS, with 24/24 operating hours also. Hotline: 0965 140 022 (View map).

Customs

DUTIABLE GOODS & ITEMS

Tax relief:

You can bring the following items to Vietnam free of tax within the below allowance:

1. Liquors, alcoholic beverages (applicable if you are 18 years old or older)

a) Liquors containing more than 22% alcohol by volume: 1.5 liters; b) Liquor containing below 22% alcohol: 2.0 liters; c) Alcoholic beverages, beers: 3.0 liters

2. Tobacco products ( applicable if you are 18 years old or older )

a) Liquors containing more than 22% alcohol by volume: 1.5 liters; b) Liquor containing below 22% alcohol: 2.0 liters; c) Alcoholic beverages, beers: 3.0 liters

3. Personal items:

Quantity and type must be relevant to the journey purpose.

4. Other items:

Total value is not allowed to exceed VND 10,000,000.

Duty-free concession

Visit and get a great deal at our arrival duty-free stores located at the baggage claim hall.

View map

Declaration & payment of taxes

Under the Vietnamese law, it is mandatory for arriving travellers to pay taxes to bring in cigarettes, tobacco products and all goods exceeding the duty-free concession and import tax relief.

 

If you're bringing in such products, you will need to make a declaration to the checking officer at the Red Channel (View map) as you exit the baggage claim area. It is an offence to proceed to the Green Channel (View map) with goods exceeding the duty-free concession and import tax relief.

 

For more details, please refer to General Department of Vietnam Customs

PROHIBITED & CONTROLLED ITEMS

You are not allowed to bring the following items to Vietnam without proper authorisation:

Military weapons, arms and ammunition, explosive materials,firecrackers;

Second-hand consumer goods;

Reactionary, depraved or superstitious cultural products or those harmful to aesthetical or personality education;

Right-hand drive motor vehicles;

Used spare parts for vehicles, used internal combustion engines of less than 30 horsepower;

Discarded materials and waste;

Asbestos materials under the amphibole group;

Toxic chemicals under international treaties;

Narcotics;

Certain types of children’s toys;

Arrival services

Taxi

Meter taxi can be caught just outside the Arrival Plaza.

View map

SIM cards

You can buy pre-paid SIM cards when you arrive at the Baggage Claim Hall.

View map

Bank & ATM

ATMs and banking services  can also be found at the Arrival Hall with 24-hour service.

View map

Tourist information

Free maps, tourist attraction brochures and flyers are provided at Tourist Information center right next to the Baggage Claim Hall.

View map

Useful Information

To and from the airport

Find out different means of transport to travel to and from airport.

View more

Duty free shopping

Let’s explore and fulfill your shopping wishes at our modern Duty Free complex.

View more

CIP Orchid Lounge

Check out our pay-per-use lounge and its first-class facilities.

View more